Your computer has two IDE hard disks that are connected to a two-channel IDE RAID controller on different channels. When you run Windows XP Professional Setup on the new computer, you receive an error message that states, “Setup did not find any hard disk drives installed in your computer.” You have checked the physical connections.

Which of the following should you do to resolve this issue?
  1. Configure the BIOS of the computer to enable Plug and Play support.
  2. Configure the hard disk to use separate channels on the IDE RAID controller.
  3. Configure the boot sequence in the BIOS setup to start from the first hard disk.
  4. Insert a floppy disk that contains the driver for the IDE RAID controller, load it, and reboot the system.
Explanation
Answer - D - You should insert a floppy disk that contains the driver for the IDE RAID controller during the boot, load this driver, and reboot the system.

Key Takeaway: Many times, SCSI, SATA, or RAID drivers may not be included in the Windows XP setup. In such an instance, the computer ceases to boot normally. The first step is to load these drivers by pressing F6 during the setup. If this does not work, you will have to load these from a floppy disk.
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