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Nurse Executive Certification Exam Prep

Category - Nurse Executive Practice Test

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Which of the following circumstances indicate that a conflict may be not resolvable?
  1. Staff perceptions that the organization is not granting them the autonomy that they need
  2. Staff perceptions that the organization is not accountable for the lack of staff satisfaction
  3. The source of the conflict is the based on the need to allocate scarce resources
  4. The frequent reoccurrence of the conflict and/or the continuing nature of the conflict
Explanation
Answer: D - When a particular conflict and the nature of the conflict frequently occur, it is possible that this particular conflict is not amenable to conflict resolution strategies. These types of conflict occur when there are opposing forces of equal value in terms of their positive and negative consequences.

Category: Human resources management - Conflict and crisis management
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