DSST Human Resource Management Exam Prep

Answer: A - If Serenity Now, Inc. hires a group of ex-CEOs to help build skills in key areas for identified senior managers, they are using the coaching career development tool.

Key Takeaway: In business, coaching is typically used to help employees plan and improve their job and overall career paths. Additionally, the coaching program can serve as a tool to develop new job-based knowledge and skills, as well as to evaluate any potential career issues. Coaching programs can provide both group and individual coaching.