Practice Quiz

NYSTCE: Students with Disabilities Exam Prep

Category - Understanding and Evaluating

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Shea’s mother was surprised and upset when the teacher expressed her concerns. Which of the following reactions by Mrs. Jones will help Shea’s mother reach a state of acceptance?
  1. She should describe Shea’s behavior in emotional terms, such as She’s driving me nuts!
  2. She should describe Shea’s challenges calmly and objectively and assure Mrs. Jones that she’ll do everything she can to help Shea overcome them.
  3. She should downplay her concerns so Shea’s mother isn’t upset.
  4. She should provide infrequent communication to avoid upsetting Shea’s mother.
Explanation
Answer: B-Mrs. Jones can describe Shea’s challenges calmly and objectively and assure Mrs. Jones that she’ll do everything she can to help Shea overcome them. Parents’ reactions vary considerably, but an empathetic, proactive approach is usually the best way to help parents deal with negative feelings.
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