CRNE Exam Prep

Category - Professionalism

Your client asks you for some information regarding a specific disease for which you have little knowledge. How can you answer the client?
  1. Tell the client whatever comes to mind. After all, you are a nurse and the client will believe anything you tell them.
  2. Ignore their request, pretending you did not hear them. Perhaps they will ask someone else.
  3. Tell the client you are not familiar with the illness but you will attempt to find the information for them.
  4. Ask them to talk to their doctor; you are too busy to do any research on the subject.
Explanation
Answer: C - Though you have learned much in school you will undoubtedly run in to situations where you are asked about a subject you have little knowledge on. Telling the client that you will find information for them shows professionalism and caring. Nurses need to continue to learn and educate themselves at every opportunity.
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