PgMP Program Management

Answer - C - Escalated issues are not an input to the Issue Management and Control process.

Key Takeaway: The Issue Management and Control process is used to monitor any program issues that occur during the life cycle of the program. These issues are recorded in the “issue register” and are managed and controlled using the program management plan. Inputs to the Issue Management and Control process are the program management plan, work results (raw data), performance reports, and the issue register. The outputs of this process are proposed resolutions, escalated issues, change requests, and possible updates to the issue register.