CBAP Business Analyst Exam Prep

Category - Requirements Communication

When a conflict happens between stakeholders on one or more documented requirements, the first action that the Business Analyst must take is to record the conflict in the ______________.
  1. requirements issues log
  2. enterprise requirements plan
  3. financial ledgers
  4. requirements management log
Explanation
Answer: A - When a conflict happens between stakeholders on one or more documented requirements, the first action that the Business Analyst must take is to record the conflict in the requirements issues log.

Key Takeaway: One of the purposes of a requirements communication plan is to define how conflicts between stakeholders in requirements recording occur. In the communication plan, a requirements issues log is placed so that each conflict, its context, and eventual solutions are recorded. The requirements issues log is both a record of the conflicts to be referred to when the project faces difficulties, as well as an educational tool to predict future areas of conflict.
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