Practice Quiz

Doula

Category - Communication

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Ways to convey empathy non-verbally include all of the following EXCEPT:
  1. Facial expression
  2. Touch
  3. Looking away
  4. Silence or pauses in conversation
Explanation
Answer: C - Looking away signals to the speaker that the listener is no longer interested in what is being said, and creates a barrier to good communication. Empathy can be conveyed not only through the words used, but also through body language. Facial expressions, touch, and conversational pauses all signal that thoughtful communication is being achieved.
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