MTEL Business Practice Exam

Category - Business Operations

The tone of an e-mail can be easily misinterpreted by the recipient.
  1. Make an extra hard copy of the document before it is sent.
  2. Increase the font size on the document to facilitate reading.
  3. Request that the recipient confirm having received the document.
  4. Include a cover sheet identifying the total number of pages in the fax.
Explanation
Correct Response: D. All faxes contain the date and time, as well as the name and phone number of the sender, on the first page of the fax, also known as the cover page. The cover page also includes the total number of pages in the fax. The original document sent through the fax machine stays intact so there is no need to make an extra hard copy (A). A fax is a facsimile, so it is an exact copy of the original. Any font changes would need to be made on the original document (B). Each fax machine prints a transmission verification report confirming the fax was sent successfully (C).
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