MTEL Business Practice Exam

Category - Business Operations

A consumer would best be able to evaluate which of the following advertising claims?
  1. Ridge Line boots will last a lifetime and keep your feet warm and dry, no matter where you wander.
  2. Willie's Wheat Crunchies cereal has the nutrition moms love and the taste kids prefer.
  3. The High Gear delivers ten standard safety features and the best gas mileage of any small pick-up truck.
  4. Bahama Breeze soft drinks will give you the taste of the tropics in every bottle.
Explanation
Correct Response: C. In order to evaluate an ad, the claims made in the ad should be backed by verifiable, objective evidence. Stating that the High Gear delivers ten standard safety features can be verified. It is an objective statement. It is possible to list the features of the vehicle and determine whether or not the list includes ten standard safety features. Stating that its gas mileage is the best of any small pick-up truck can also be evaluated as true or false. Ridge Line boots claim that they last a lifetime and will keep one's feet warm regardless of the condition. This would be essentially impossible to verify, since one could not test the boots under all conditions (A). The claim that Willie’s Wheat Crunchies has the nutrition moms love and the taste kids prefer is meant to imply that that this is true for all moms and kids, and as such is not an objective statement: how could one determine what kind of nutrition all moms or kids love (B)? A beverage advertising that the taste of the tropics is in every bottle is not a verifiable claim, since it is impossible to quantify what the taste of the tropics actually means (D).
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Additional Answers

Ted Chan, MBA says:

The Better Business Bureau is known for evaluating false advertising claims when consumers are uncertain.

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