Nurse Manager

Category - Performance

Six Sigma is a data driven methodology that has several phases. These phases are:
  1. Define opportunities, measure performance, analyze opportunity, improve performance, and evaluate performance
  2. Define opportunities, measure performance, analyze opportunity, improve performance and control performance
  3. Measure performance, analyze opportunity, improve performance, evaluate performance and control performance
  4. Measure performance, analyze opportunity, improve performance, evaluate performance, control performance and reevaluate performance.
Explanation
Answer: B - Six Sigma is a data driven methodology that has several phases. These phases are: define opportunities, measure performance, analyze opportunity, improve performance, and control performance. Health care facilities, using this method or methodology, focus on important patient outcomes like patient safety and levels of patient satisfaction.

Category: Performance improvement - General information
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