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Nurse Manager

Category - HR

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What emotion arises when a group or individual perceives that their values, beliefs, goals and priorities are blocked?

Anger
Apathy
Resignation
Frustration

Explanation

Answer: D - The emotion of frustration occurs when a group or an individual perceives that their values, beliefs, goals and priorities are blocked. Although anger can occur when frustration escalates, anger does not always occur when an individual or group perceives that their values, beliefs, goals and priorities are blocked.

Category: Human resources management - Conflict and crisis management

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