Nurse Manager

Answer: B - Successful interviewers observe and assess behaviors as well as the substance of the person’s responses to the interview questions. During the interview, the manager may observe body language and attitudes that are, or are not, desirable. For example, a successful interviewer could observe foot tapping or other indications of impatience or boredom. They may also notice that the person is not logical and organized in their thoughts and responses. These behaviors are not desirable. Although the substance of the person’s responses to questions have great value, behaviors do as well.

Category: Human resources management - Recruitment and staff selection techniques