Practice Quiz

Doula

Category - Communication

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In a postpartum visit, your client says, "This baby never sleeps. I'm already ready to tear my hair out!" Your best response is:
  1. "You should just let the nurses care for the baby overnight."
  2. "You sound exhausted. Many moms have found napping when the baby naps gives them added energy."
  3. "Sleep deprivation is just part of parenting."
  4. "I bet that's frustrating."
Explanation
Answer: B - An additive response identifies the client's feelings and prompts further conversation allowing for improved understanding and less miscommunication between a doula and her client. Allowing others to care for the baby may be the last thing a mother wants, and the phrasing does not allow for meaningful conversation on the topic. "You should..." implies giving advice, rather than providing information. Facts and emotions alone are less effective than an additive, reflective response.
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