PgMP Program Management

Answer: A, B, C, E - The only one that doesn’t require a formal style is informing a team member they didn’t quite cut it their first week on the job. Unless their performance was really poor, a informal verbal communication with feedback on how to improve is recommended.

Key takeaway: Formal written documentation is a way of covering yourself, but also articulating the importance of a request or task. For instance, a formal request for more resources must be taken seriously be a senior manager. In organization, there are constant informal requests for more resources. “I’m overworked” or “If we only had another guy on this team” are common refrains but generally ignored. A written request says “I’m serious, this project needs more for us to get it done."