PgMP Program Management

Category - Domain 4

Baker T. Wheatley’s job is quality assurance. Which of the following tools and techniques will Baker use?
  1. Training
  2. Procurement
  3. Work authorization system
  4. Process analysis
Explanation
Answer - D - Process analysis is a tool and technique that Baker will use while performing quality assurance.

Key Takeaway: Quality assurance is the application of the planned systematic quality activities. The Perform Quality Assurance process regularly evaluates the program performance to make sure the program complies with the planned quality standards. Quality audits and process analysis can be used in the Quality Assurance process.
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