SPHR Human Resources

Answer - D- There are five steps to implement when using a focus group, and conducting a survey is not one of those steps.

Key Takeaway: Focus groups can be used as follow-up to an employee survey, but can also be used independently from a survey. All of the other options (develop effective questions, involve all stakeholder and arrange the logistics) are all important steps that must take place to ensure the success of a focus group. The five steps are: develop the right question, involve/include all stakeholders, determine how many focus groups you need to conduct, arrange the logistics, and conduct the meetings.