A Windows 7 computer user complains that the Aero transparency feature doesn’t seem to be working. What should you do before trying to fix this issue?
  1. In the Search box, search for “Aero” to locate error resolution information.
  2. Verify that Windows Experience Index has been calculated and computed.
  3. Open Control Panel > Display > choose the Aero icon
  4. Check the internet cable
Explanation
Answer: B - If there are any issues with Aero, verify the Windows Experience Index is working. This is located in Control Panel > System and Maintenance > Performance Information and Tools, Then, view the Windows Experience Index base score and sub scores.
Key Takeaway: The Windows Experience Index measures the capability of your computer’s hardware and software configurations and expresses that capability as a “base score.” This base score is based on the lowest subscore for the individual hardware components.
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