Practice Quiz

CompTIA 220-802 Certification Practice Test

Category - 802

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A customer installed a new disk controller on his Windows 2000 Professional computer. After installing and rebooting, it blue-screened with an “inaccessible boot device” message. How can you solve the problem?
  1. Reinstall Windows.
  2. Remove the new hardware and drivers.
  3. Boot into Last Known Good Configuration.
  4. Boot into Safe Mode and update the drivers for the new disk controller.
Explanation
Answer: B - The new disk controller probably conflicted with another controller or the hardware and drivers were not compatible with Windows 2000.

Key Takeaway: If a new disk controller is needed, check the Hardware Compatibility List (HCL) for Windows 2000 to ensure the controller is listed.
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