Practice Quiz

Alcohol Safety

Category - Difficult Situations

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A couple comes into the bar in a relatively good mood but after a few drinks begins to argue. What should you do?
  1. Step in and ask them what the problem is.
  2. Avoid it and let them work it out themselves if there is no apparent danger to you or the other customers.
  3. Call the police and let them know about the couple.
  4. Let your manager know and keep an eye on them.
Explanation
Answer: D - If people are arguing at your establishment, the best thing to do is to keep an eye on it and let your manager know.

This way your manager can also keep an eye on them and step in if things seem to be getting too bad. Don’t step in and put yourself in harm’s way if some guests are arguing. If an actual fight breaks out, call the police.
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