Practice Quiz

Microsoft Desktop Support Tech Exam Prep - Question List

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16. Which of the following specifies the default time interval for Outlook Express to check e-mail?
  1. 1 minute
  2. 15 minutes
  3. 30 minutes
  4. 40 seconds
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17. Which of the following shortcut keys should you use to display the IE Favorites Explorer bar?
  1. Ctrl+F
  2. Ctrl+I
  3. Ctrl+A
  4. Ctrl+B
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18. You want to change all your disks to dynamic disks and configure all free disk space to be combined and available for maximum disk space. Which of the following volume types should you deploy?
  1. Simple volume
  2. Mirrored volume
  3. Striped volume
  4. Spanned volume
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19. You install a new printer on a Windows XP Professional computer and share this printer with the other users in your network. When you try to print for the first time using this printer, the output is several pages of unreadable characters. All other users report the same issue. How should you fix this problem?
  1. Configure the printer to print directly to the print device. Instruct the other users to make the same configuration.
  2. Run the Add Printer Driver Wizard to install the correct printer driver on your computer.
  3. Configure the printer to use the WinPrint print processor and to use RAW as the default data type.
  4. Configure the printer to hold mismatched documents. Disable the advanced printing features.
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20. A user calls in and asks for your help in tweaking the settings on her Internet Explorer. She is finding it hard to remember the names of some the Web sites she visits frequently. Furthermore, she doesn’t even feel like typing in the addresses again and again. She wants you to help her configure IE to be able to store the names of the Web sites in a folder. Which of the following should you ask her to do?
  1. Help her configure the History option in IE.
  2. Help her configure Web sites as bookmarks using the Add to Favorites link.
  3. Help her save Web sites from the File>Save option.
  4. Help her add Web sites through the Trusted websites link on IE.
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