Practice Quiz

Microsoft Desktop Support Tech Exam Prep - Question List

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21. You need to perform an unattended installation from a Windows XP Professional CD-ROM on a computer that does not currently have an operating system. You want to provide the computer name and Administrator password on a floppy disk. Which of the following would be your answer file name?
  1. Answer.txt
  2. Unattend.txt
  3. Winnt.sif
  4. Winnt32.sif
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22. Which of the following remote access authentication protocols does not support sending encrypted password information?
  1. PAP
  2. CHAP
  3. MS-CHAP
  4. MS-CHAP v2
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23. You need to install Windows XP Professional on a computer that does not have a CD-ROM drive. The computer has a network card installed in the ISA slot. A RIS bootable floppy disk is used to start the installation however, you are unable to connect to the RIS server. What should you do?
  1. Move the Ethernet card to the first ISA slot
  2. Replace the Ethernet card with one that is PXE compliant.
  3. Create a network bootable floppy disk.
  4. Insert the floppy disk and install Windows XP Professional from a shared location.
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24. You are assisting a user who needs help keeping her computer up to date with the latest security patches and bug fixes on Windows XP. Which of the following should you ask her to do?
  1. Download Microsoft Windows updates from the Microsoft web site.
  2. Install a new copy of Windows XP on her computer every week.
  3. Configure Automatic Updates to automatically download updates and install them.
  4. A. Install Service Pack 2 or above for your Windows XP installation.
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25. You want to view the IP address to NETBIOS name-mapping on your Windows XP computer. Which of the following files should you access?
  1. HOSTS
  2. Boot.ini
  3. Config.sy
  4. LMHOSTS
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