Practice Quiz

Microsoft Desktop Support Tech Exam Prep - Question List

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31. Your computer has two IDE hard disks that are connected to a two-channel IDE RAID controller on different channels. When you run Windows XP Professional Setup on the new computer, you receive an error message that states, “Setup did not find any hard disk drives installed in your computer.” You have checked the physical connections. Which of the following should you do to resolve this issue?
  1. Configure the BIOS of the computer to enable Plug and Play support.
  2. Configure the hard disk to use separate channels on the IDE RAID controller.
  3. Configure the boot sequence in the BIOS setup to start from the first hard disk.
  4. Insert a floppy disk that contains the driver for the IDE RAID controller, load it, and reboot the system.
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32. You work as the network administrator in your organization. All client computers run Windows XP Professional. You want to configure a new hardware profile on a client computer. You create a new hardware profile, reboot the client computer and select the new profile. You want to indicate the components that should be disabled for the new hardware profile. Which of the following should you do to disable the devices?
  1. Go to System Information-Hardware Resources and disable the hardware devices for the hardware profile.
  2. Go to System Information-Software Environment and disable the hardware devices for the hardware profile.
  3. Go to Storage and disable storage devices for hardware profile.
  4. Go to the Device Manager to disable the hardware devices for the hardware profile.
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33. Which Windows XP Professional built-in user groups have permissions to create shared folders?
  1. Administrators & Power Users
  2. Administrators & Users
  3. Backup Operators & Power Users
  4. Power Users & Users
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34. You have just installed a good-known sound card on your computer. However, you are not available to hear any sound, even though all the volume controls are at maximum. How do you fix this?
  1. Reinstall the operating system.
  2. Disable onboard audio in the CMOS setup.
  3. Reinstall the Sound Card.
  4. Install another Sound Card.
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35. Which of the following types of ports is represented in Device Manager using the label Printer Port (LPT1)?
  1. VGA port
  2. Serial port
  3. Parallel port
  4. USB port
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