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FSOT: 500 Test Prep Study Questions - Question List

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31. Considering that some experts believe more than one half of the emotional meaning of a message comes from non-verbal communication, an important consideration in delivering a speech to an audience is:
  1. avoiding overdressing for the occasion
  2. keeping your voice low to avoid the impression of yelling
  3. choice of vocabulary
  4. culturally significant gestures
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32. If your organization is hosting a charitable fundraising event and wants to increase attendance and participation, you might partner with local media to produce:
  1. a press release
  2. an advance story
  3. a blind interview
  4. a style guide
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33. If your organization's spokesperson announces media availability for the following day at 10:00 AM, that generally means:
  1. the company will be holding a news conference at that time
  2. a press release will be available at that time
  3. the spokesperson will be available for questions at that time
  4. the spokesperson will be appearing on television at that time
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34. When considering potential sources of information to use in printed or verbal communication, you should consider FOI laws which:
  1. give public access to government information
  2. allow defamation lawsuits against individuals and entities
  3. require verification of facts before publication
  4. govern publication on the internet
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35. After communicating with an employee via email memo regarding project goals, you discover that the employee misinterpreted your expectations. You believe the channel was the problem and:
  1. send a more detailed email to correct the miscommunication
  2. schedule a meeting to discuss the miscommunication
  3. reprimand the employee for disregarding your instructions
  4. more closely supervise the project for the remaining duration
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