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26.Marketing that focuses on existing clientele, aiming to strengthen their bond with the practice and increase their demand for veterinary service is known as what?
27.An insurance or prepaid service plan that pays for veterinary care provided to an animal for the purpose of preventing disease or promoting health is known as which of the following?
28.What are terms for employment called, whereby employees may quit and employers may terminate as a matter of their own preference unless a specific provision in an employment agreement states an agreed upon duration of employment?