Vet Manager Exam Prep - Question List

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76. The ability of a leader to influence their followers is based on which of the following?
  1. Ethics
  2. Reinforcement techniques
  3. Integrity
  4. Control
77. Which of the following is NOT one of the norms for assessing ethical behavior?
  1. Caring
  2. Rights
  3. Compassion
  4. Justice
78. Karen, the practice manager, oversees all aspects of ABC Animal Hospital. Karen is viewed as being a dreamer; she does not understand all aspects of the veterinary business, but always completes her job. Employees tend to be rude to Karen in their dealing with her. Under the Contingency Leadership Theory, what type of leadership style does Karen have?
  1. Situational
  2. Task oriented
  3. Motivational
  4. Relationship oriented
79. Under the Model Infection Control Plan for Veterinary Practices, what protective action should be taken during the intake of animals?
  1. Avoid bringing aggressive or potentially infectious animals in through the reception area
  2. Wear appropriate protective outerwear, and wash hands before and after examination of individual animals or animal groups
  3. If an animal is suspected of having a notifiable infectious or a foreign animal disease, consult with the State Veterinarian
  4. Wear gloves and facial protection
80. The Veterinary Hospital Manager’s Association classifies job descriptions based on duties and responsibilities in the hospital. Although there are many crossovers, what is the primary difference between an office manager and a practice manager?
  1. Office managers primarily deal with the front desk, while the scope of practice managers is hospital wide
  2. Office managers are responsible for seeing that administrative policies are met and a practice manager is charged with the responsibility of managing the business activities
  3. Office managers are supervisors, while practice managers are managers
  4. Office managers do not have a degree, while a practice manager does

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