Practice Quiz

Supply Chain Manager Exam Prep - Question List

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6.

CRM business drivers include which of the following factors?

  1. Inventory control
  2. Increased revenues
  3. Automation/productivity/efficiency
  4. All of the above
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7. Which of the following are key attributes of supply chain management?
  1. Leveraging technology.
  2. Customer power.
  3. Inventory control.
  4. All are key attributes.
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8. Outbound transportation costs per unit have a tendency to be higher than inbound because _____________.
  1. Outbound lot sizes are larger
  2. Outbound lot sizes are heavier
  3. Outbound lot sizes need more space
  4. All of the above.
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9. ________ is the process of analyzing, collecting, and using valuable data about the structure and performance of comparable processes within or across an organization.
  1. Objective analysis
  2. Benchmarking
  3. Segment marking
  4. None of the above.
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10.

To implement CRM one needs to go through what process?

  1. Employee training
  2. A modification of business processes based on customers' needs
  3. An adoption of relevant IT systems
  4. All of the above
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