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Six Sigma Green Belt Exam Prep

Category - Six Sigma Green Belt

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Managers at a waste management facility are exploring question-asking methods to help them understand the cause of low productivity. What technique that utilizes repeated questions can they use to get to the root of a problem?
  1. pareto chart
  2. run chart
  3. 5why
  4. 3why
Explanation
Answer: C - The 5why method is a question-asking technique that helps reach the root cause of a business or manufacturing problem.
Key Takeaway: The 5why method for exploring the root cause of a business or manufacturing problem. It is based on the understanding that by the fifth ‘why’, major aspects of the root cause of the problem will already be revealed, such as what may be causing low productivity in a waste management facility.
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