CLEP Principles of Marketing Exam Prep

Category - Business Operations

The active voice is generally recommended for use in written business communications. Which of the following sentences is written in the active voice?
  1. The report needs to be written by the departmental manager.
  2. Each customer should complete the forms provided.
  3. The boxes are to be sent to shipping as soon as possible.
  4. The phone has to be answered before it rings three times.
Explanation
Correct Response: B. The active voice clearly explains who does what and allows for a clearer meaning to the reader. In the active voice, the subject performs the action stated by the verb, e.g., each customer (subject) should complete (verb). Responses A, C, and D are all in the passive voice—the subject is receiving the action.
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