Correct Response: B. The functions of management include planning, organizing, staffing, leading, and controlling. The function of controlling involves monitoring and verifying that goals are being met. A supervisor providing performance assessment to a worker along with suggestions for improvement is an example of the function of controlling, since this involves verifying that the worker is meeting preset goals. Response (A) involves market research and is aligned with the planning function. Recruiting and developing an effective team (C) represents the staffing function. Communicating to staff a company's business goals and philosophy is part of the leading function of management (D).
