Beth Ann talks with her social worker about an awful experience with her daughter’s teacher at school. When the mother arrived to pick her child up at the end of the day, she discovered her daughter scrubbing desks. The teacher explains she was caught fighting with another student. When the mother questioned her child, she finds out there has been a girl bullying her everyday at lunch. The daughter was simply defending herself and accidently hit the other student. When the mother tried to clear this up with the teacher, an argument began. The mother and daughter were removed from campus by the principle. The social worker begins by telling the mother her intentions were definitely good and she is sure the daughter did not mean any harm. What technique is the social worker utilizing?
