Practice Quiz

MCDST Desktop Technician Exam Prep

Category - MCDST

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A user calls in and says that her mouse is not working properly. On further probing, you notice that when she left clicks her mouse, it opens a contextual menu. Which of the following should you do the fix this problem?
  1. Change the mouse setting to a right-handed user.
  2. Replace the mouse; the mouse is faulty.
  3. Re-install Windows OS.
  4. Reseat the mouse connecter on her chassis.
Explanation
Answer - A -You must change the mouse setting to a right-handed user.

Key Takeaway: It is very common that another user who is left handed may have changed the mouse to his/her liking. Hence, a left click opens a contextual menu and a right click opens an icon. So change it to that of a right-handed user.
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