Practice Quiz

Certified Nursing Assistant Exam Prep

Category - Medical Assisting

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Kristine (RN) is orienting Shella, the new certified medical assistant, to the unit. Kristine mentions that sometimes culturally diverse clients who speak a different language are admitted to their unit. In communicating with these clients, Shella is aware that she should:
  1. Speak loudly and slowly.
  2. Stand close to the client and speak slowly.
  3. Ask an interpreter to facilitate communication.
  4. Speak to the client and family together to increase the chances that the topic will be understood.
Explanation
Answer: C - It is best to have an interpreter present when communicating with clients who speak different language. This is arranged by the nurse. Choices A and B are inappropriate and are ineffective ways in which to communicate. Choice D is inappropriate because it violates privacy and does not ensure correct translation.
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