Practice Quiz

Six Sigma Black Belt Exam Prep

Category - Black Belt

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An organization finds that an extra measure of security added to online transactions did NOT reduce the incidence of identity theft. What is this management concept referred to?
  1. no-value added
  2. no-security added
  3. limited effectiveness model
  4. identity theft model
Explanation
Answer: A - This concept is referred to as no-value added.

Key Takeaway: No-value added (NVA) was a management term initiated in the 1980s and it has an associated with lean manufacturing. NVA is designed to comment on the ability of any process or activity undertaken by an organization to bring tangible values to its operations and finances. In this example, the added measure of security did not add value to the overall goal of the organization to reduce the incidence of identity theft.
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