Practice Quiz

Six Sigma Black Belt Exam Prep

Category - Black Belt

Start a Study Session Sign up for Question of the Day

The Define phase is the first phase of Six Sigma’s DMAIC cycle. If this phase is not planned for and carried out thoroughly, a project may stall and not transition to other phases successfully. Which of the following project statements is well-defined?

  1. Encourage vendors to pay their invoices on time by threatening legal action
  2. Improve employee morale by increasing cooperation
  3. Reduce the reject rate of service B from 30% to 10% within 2 calendar years
  4. Launch a nationwide CEO recruitment campaign
Explanation

Answer: C - "Reduce the reject rate of service B from 30% to 10% within 2 calendar years" is a well-defined project statement.

Key Takeaway: Well-defined project statements are important in that they present a concrete goal that that has a time limit and a measurable outcome. In this example, a period of 2 years provides a guideline for employees to plan their activities to reach this goal while the percentage reduction of 20 is a measurable goal.

Previous Next
Was this helpful? Upvote!
Login to contribute your own answer or details
Start a Study Session Sign up for Question of the Day

Top questions

Related questions

Most popular on PracticeQuiz