PHR Human Resources Exam Prep

Answer - A - During the evaluation phase, the learning method focuses upon how well an employee’s training actually resulted in new competencies and skills related to the position.

Key Takeaway: There are four standard methods that businesses use to evaluate employees and their respective training: learning, behavior, and reaction. The learning method focuses upon how well an employee’s training actually resulted in learning new competencies and skills; the reaction method looks at participant reactions to training; the behavior method quantifies on-the-job behavior modifications that have resulted from training; and the results method looks at the overall results of the organization. Typically, the results method is thought of as the most valuable method for a company.