CLEP Management

Category - CLEP Management

Which study concluded that the process of studying something can impact the results since the evaluator can interact and change the conditions?
  1. Hawthorne studies
  2. Follett studies
  3. Gantt studies
  4. Barnard studies
Explanation
Answer: A - The Hawthorne studies found that the process of studying something can impact the item which is being studied. This is called the Hawthorne effect.

Key Takeaway: When conducting a study on the impact of lighting conditions in a manufacturing plant, the Hawthorne research team found that productivity improved regardless of changes in lighting conditions (and even improved within the control group where no lighting changes were made). One of the conclusions from this study was that the act of studying the productivity actually impacted it.
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