Practice Quiz

Nurse Manager

Category - HR

Start a Study Session Sign up for Question of the Day
Which outcome can be expected when a nurse manager employs the competing or coercing mode of conflict resolution to address a conflict that is affecting the department?
  1. Department members become willing to self sacrifice for the good of the group.
  2. Department members will assume win -lose stances and stalemates may result.
  3. Assertive and cooperative behaviors emerge among the department members.
  4. Long standing apathy and resignation will occur among department members.
Explanation
Answer: B - An expected outcome of the competing or coercing method of conflict resolution is a win -lose situation that often leads to stalemates. It can also lead to the inability to resolve the conflict. The competing or coercion method of conflict resolution is often marked with competition and shame and blame, rather than cooperative behaviors.

Category: Human resources management - Conflict and crisis management
Was this helpful? Upvote!
Login to contribute your own answer or details
Start a Study Session Sign up for Question of the Day

Top questions

Related questions

Most popular on PracticeQuiz