Practice Quiz

Nurse Manager

Category - Strategic Management

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You are implementing a planned change process that follows Lewin’s Change Theory. What is the purpose of the unfreezing strategies that you are using?
  1. To overcome resistance
  2. To prevent conflict
  3. To facilitate indifference
  4. To stabilize the change
Explanation
Answer: A - The purpose of the unfreezing process, according to Lewin’s Change Theory, is to overcome resistance to change. According to Lewin, staff are informed about the problem and how it can be solved during the unfreezing phase of change. The change agent helps staff understand the need for change and attempts to decrease any resistance to it.

Category: Strategic management and technology - Facilitating change
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