Six Sigma Black Belt Exam Prep

Answer: B - Evaluation of a past project is not a component of the decision making process.

Key Takeaway: In decision making, it is important to follow a certain number of steps in order to reach an optimally beneficial decision. The first step is to list alternative courses of action, followed by a listing of uncertain events or outcomes. The next steps are to determine consequences for choosing certain combinations of events and then adopting decision criteria for choosing the best course of action.