Correct Response: B. Technology is a business tool and should only be used to help the business be successful in meeting its objectives. Therefore, the first question to ask is how the technology will help the business meet its goals. Although cost is an important factor when considering technology, it is of secondary importance. The business must first determine its needs, and then analyze the costs (A). Introducing new technology may require that staff skills be evaluated for potential training, but this action would be taken after the technology has been decided upon (C). Companies may be interested how their competition is using technology, but the company needs to first assess its own goals and related technological needs (D).
