Which of the following is NOT one of the objectives of the communications process?
  1. Keep awareness and commitment high
  2. Describe the desired future end state
  3. Make sure that all stakeholders have a detailed view of the future architecture
  4. Explain what changes will be made and when
Explanation
Answer - C - “Make sure that all stakeholders have a detailed view of the future architecture” is not one of the objectives of the communications process.

Key Takeaway: During change, there is a need for clear communication about the reasons and rationale behind it, the benefits expected, the plans for its implementation, and its proposed effects.
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