MTEL Business Practice Exam

Category - Business Operations

Which of the following examples most resembles the Internet security threat known as phishing?
  1. An individual receives an e-mail from a bank asking for his or her account number and PIN for "account verification" purposes.
  2. An employee receives an e-mail attachment from an unknown source that has a file attachment with a .doc extension.
  3. An employee with a wireless network connection attempts to gain access to confidential files on a company's network.
  4. An individual redirects a company's online customers to a fake site that collects and processes the online store's orders.
Explanation
Correct Response: A. Phishing is a form of fraud that is used to obtain personal information such as passwords, credit cards, and bank account numbers, etc. Phishing is a type of social engineering. It involves sending an e-mail that appears to originate from a legitimate source (e.g., an individual's personal bank, place of employment, or credit card company). The e-mail contains a link to fake web site that looks authentic, and encourages the visitor enter personal information. An e-mail attachment with a .doc attachment could contain a virus, but it is not a form of phishing (B). An employee that attempts to gain access to confidential files on a company's network through a wireless network connection is hacking, not phishing (C). Pharming is when an individual's original online order is redirected to a fake site; and that site collects personal or sensitive information while processing the online order (D).
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