Which of the following actions should the tech perform when trying to interview a patient with a language barrier when there is no interpreter available?
  1. Speak in a loud, slow voice to ensure the patient can hear the information.
  2. Avoid using known words in the patient’s own language, in case they are spoken incorrectly.
  3. Act out some words while saying them to facilitate better understanding.
  4. Avoid attempting to interview the patient at all until an interpreter arrives.
Explanation
Answer: C-If an interpreter is not available and the tech must speak to a patient with a language barrier, they should act out some words while saying them to facilitate better understanding. The tech may be unaware of how much English the patient actually knows. Pantomiming while speaking gives a visual cue to the patient about what information the tech is trying to convey.
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