Nurse Manager

Category - HR

Which communication pitfall is best described as one that places a value, like good or bad, on group member’s thoughts or beliefs?
  1. Patronizing
  2. False reassurance
  3. Judging
  4. Offensing
Explanation
Answer: C - Judging is a common communication pitfall that is best described as one that places a value, like good or bad, on group member’s thoughts or beliefs. Judging is a conversation stopper and it is detrimental to the success of the group. Other communication pitfalls are patronizing, false reassurance, defensiveness and blaming.

Category: Human resources management - Relationship management
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