Six Sigma Green Belt Exam Prep

Answer: B - To assess process efficiency using benchmarking, the correct sequence is to select KPIs, select benchmarking targets, collect data, analyze data against benchmarks, and improve strategies.
Key Takeaway: Benchmarking is a sequential process to assess efficiency and productivity against known targets. The first step in benchmarking is to select KPIs that are relevant to the process and to proceed until data is gathered and compared against targets. The goal of benchmarking is to improve business and manufacturing strategies.