Practice Quiz

PgMP Program Management

Category - Domain 3

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What is Quality?
  1. The degree to which a product can be used without encountering its failure
  2. The degree to which a set of characteristics of program deliverables and program objectives fulfill the requirements
  3. The degree to which the wants, expectations, and needs of the program stakeholders are met
  4. The degree to which customer satisfaction is reached.
Explanation
Answer -B - Quality is the degree to which a set of characteristics of program deliverables and program objectives fulfill the requirements.

Key Takeaway: Quality refers to an item’s inherent character. In the case of program deliverables, quality often refers to whether or not an item has a certain level of excellence and whether or not the program deliverables live up to the expectations of the program objectives and their requirements. Quality is used in the Quality Control process, which measures how close the program deliverables come to meeting the program objectives and what-if any-flaws the deliverables might have.
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