The ________ includes different technical, functional, or process deficiencies which push in favor of outsourcing options
Explanation
Answer: B - Push set. The push set includes various internal skill deficiencies (typically technical, functional, or process in nature) and infrastructure deficiencies (typically physical or technological in nature). These deficiencies push organizations in favor of outsourcing as the most attractive option for redressing these shortfalls, considering the time, costs, and risks involved.