CLEP US Government

Category - Gov. Institutions

The ideal of rule-based decision making in bureaucracies is intended to:
  1. Provide service that will bring a smile to the customer’s face.
  2. Allow local officials leeway to address local problems.
  3. Make sure that everyone is treated exactly the same.
  4. Purposely make the completion of easy tasks as time-consuming as possible.
  5. Help norms incorporate into the specific situation the bureaucracy faces.
Explanation
Answer: C - In an ideal bureaucracy, everyone is treated the same regardless of who you are, who you know, or how much money you have. This is supposed to both improve the efficiency of government and provide for a level of equality among all citizens. Needless to say, some bureaucracies live more closely to this ideal than others.
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