Practice Quiz

Nurse Manager

Category - Performance

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Select the quality term that is coupled with its correct definition.
  1. Quality Improvement: A healthcare philosophy and culture that emphasizes innovation, customer satisfaction and employee involvement
  2. Quality Improvement: The ongoing, continuous processes that are used by organizations to minimize risks and losses associated with adverse events
  3. Quality Management: A healthcare philosophy and culture that emphasizes innovation, customer satisfaction and employee involvement
  4. Quality Management: The ongoing, continuous processes that are used by organizations to support its quality management philosophy and culture
Explanation
Answer: C - Quality Management is defined as a healthcare philosophy and culture that emphasizes innovation, customer satisfaction and employee involvement. Quality Improvement is defined as the ongoing, continuous processes that are used by organizations to support its quality management philosophy and culture. Lastly, Risk Management is defined as a philosophy or culture that analyzes problems and continuously minimizes risks and losses associated with adverse events.

Category: Performance improvement - General information
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